Career Opportunities

National Institute of Hotel Management, Kolkata (NIHM Kolkata)

The Indian hospitality industry has emerged as one of the key industries driving the growth of the services sector and, thereby, the Indian economy.

Performance of Tourism Sector during January 2014:

Ministry of Tourism compiles monthly estimates of Foreign Tourist Arrivals (FTAs) on the basis of data received from major ports and Foreign Exchange Earnings (FEEs) from tourism on the basis of data available from Reserve Bank of India. The
following are the important highlights regarding FTAs and FEEs from tourism during the month of January 2014.

Foreign Tourist Arrivals (FTAs):
  • FTAs during the Month of January 2014 was 7.20 lakh as compared to FTAs of 6.99 lakh during the month of January 2013 and 6.81 lakh in January 2012.
  • There has been a growth of 3.0% in January 2014 over January 2013 as compared to a growth of 2.6% registered in January 2013 over January 2012.
Foreign Exchange Earnings (FEEs) from Tourism in Indian rupee terms and US$ terms:
  • FEEs during the month of January 2014 were `11,197 crore as compared to `10,465 crore in January 2013 and `8,623 crore in January 2012.
  • The growth rate in FEEs in rupee terms in January 2014 over January 2013 was 7.0% as compared to 21.4% in January 2013 over January 2012.
  • FEEs in US$ terms during the month of January 2014 were US$ 1.805 billion as compared to FEEs of US$ 1.925 billion during the month of January 2013 and US$ 1.681 billion in January 2012.
  • The growth rate in FEEs in US$ terms in January 2014 over January 2013 was negative growth of 6.2% as compared to the growth of 14.5% in January 2013 over January 2012.



A Hotel Management candidate have a vast number of roles & designations, some of them are:

• General Manager
• Executive Chef
• Food & Beverage Manager
• Food & Beverage Controller
• Executive Housekeeper
• Hotel Engineer
• Front Office Manager
• Sales & Marketing Manager
• Business Development Manager
• Training Manager
• HR Manager
• & Many more…

JOB PROSPECTS (Industries)

Lots of lucrative and interesting openings are there for hotel management graduates in various fields like:

• Hotel & Restaurant Management Operations

• Hotel & Restaurant Consultants

• Airline Catering and Cabin Services

• Club Management

• Cruise Ship Hotel Management

• Hospital Administration and Catering

• Hotel and Tourism Associations

• Forest Lodges

• Institutional Management (supervising canteens in college, schools, in factories,
company guest houses etc.)

• Catering departments of railways, banks, armed forces, shipping companies etc.

• Teaching in Hotel and Catering Institutes

• Self employment (Business)


Campus Placements

Education plays a critical role in this profession. A diploma is essential, but a degree course is better. Because with a degree in hospitality course you can bypass the first stages and join as superior, thus saving three or four years of the grind.

One can get placement in different categories of hotels ranging from Indian chain of five star properties such as The Park, ITC, The Pride and Sarovar group, to an international chain like Fortune, Sheraton, etc. One can get job in different department i.e. Front Office, House Keeping, Food and Beverage Service and Food Production according to their skill and Knowledge and their interest.

On national level about 80% graduates are employed by Hospitality and other service sectors through on-campus and off-campus recruitment processes. Student also under go as trainee in various professional Hospitality sectors.

Front Office

In the Hotel Industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.

As the Face of the House, Front Office plays very crucial role for that Role playing, Situation Handling, and Other Front Office related exercises, Property Management Systems, accounting are the key areas of training in this lab.

The standard operating procedure is a kind of procedure in which there comes a high quality training and that type of training is given to the front office to maintain the standard of the hotel.


The primary function Of the Food and Beverage Department is, of course, to provide food and drinks to a hotel’s guest. Restaurants vary greatly in appearance and offerings, including a wide variety of the main chef’s cuisines and service models. One will be well-acquainted with a number of the training methods covered here. While the guide will discuss a number of training techniques, its main purpose is to assist in the creation of an effective training plan for service employees and to show how to best organize and evaluate tasks in order to maximize the effectiveness of the training program.


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